Effective Date: 19 August 2026
Sabr Trading Solutions Ltd. (“Sabr Trading Solutions,” “we,” “us,” or “our”), registered in Masdar City, Abu Dhabi, UAE (License No. MC14492, TRN 105386130600001), operates the website www.sabrtradingsolution.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or contact us through it.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Information you provide directly
When you fill out our contact/quote request forms, call, or message us via Botim, WhatsApp, or email, we may collect:
- Name
- Company name
- Email address
- Phone number
- Country/location
Details of your inquiry, product requirements, or order specifications
b) Information collected automatically
When you visit our Site, we and our service providers automatically collect certain information through cookies and similar tracking technologies, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring website or source
- Approximate geographic location (city/country level)
We use Google Tag Manager, Google Analytics, and may use Google Ads conversion tracking and remarketing to understand Site traffic and measure advertising performance. These services may place cookies on your device and collect data about your interactions with our Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process and fulfill orders
- Communicate with you about your requirements
- Improve our Site, products, and services
- Analyze Site traffic and measure marketing/advertising effectiveness
- Comply with legal and regulatory obligations
We do not sell your personal information to third parties.
3. Cookies
Our Site uses cookies to improve functionality and analyze traffic. Cookies are small text files stored on your device. Types of cookies we use include:
- Essential cookies – required for basic Site functionality
- Analytics cookies (e.g., Google Analytics) – help us understand how visitors use our Site
- Advertising cookies (e.g., Google Ads) – used for remarketing and measuring ad performance
You can control or disable cookies through your browser settings. Disabling cookies may affect Site functionality.
4. Third-Party Services
We may share information with trusted third parties who assist us in operating our Site and business, including:
- Google (Analytics, Ads, Tag Manager)
- Web hosting and IT service providers
- Logistics and shipping partners (for order fulfillment)
These third parties are only permitted to use your information as necessary to provide services to us and are required to maintain its confidentiality.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, respond to inquiries, maintain business records, and comply with legal obligations.
6. Your Rights
Depending on your location, you may have rights to:
- Request access to the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at sabrtradingsolutions@gmail.com.
7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
Our Site and services are intended for business use and are not directed at individuals under 18. We do not knowingly collect personal information from minors.
9. International Data Transfers
As we serve customers globally (including USA, UK, and other markets), your information may be transferred to and processed in countries other than your own, including the UAE. We take steps to ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Sabr Trading Solutions Ltd.
Incubator Building, CJM9+9C4, Masdar City, SE45 05, Abu Dhabi, UAE
Email: sabrtradingsolutions@gmail.com
Phone: +971 56 137 5220